Utilities, Energy & Service Charge Audits
Utilities, energy and service charges are easy to pay and hard to question, which is exactly why they so often contain errors and overcharges. Ask-re audits what occupiers are billed, defines what they actually need, and makes sure a move or a change does not lock in costs that should never have been there.
Trusted by occupiers across the UK for over two decades.
Moving premises, or simply carrying on in the ones you have, has more cost implications than most businesses ever check. We start by understanding your business and your property, then test what you are paying against what you should be.
Understand the need before the spend
We always begin with a period of consultation to understand the business drivers, your needs and the specific parameters of the property: location, quality, size and cost. The aim is to define the brief before any action is taken, so decisions about utilities, energy and occupation are made against a clear picture of what the business actually requires, rather than carried over by default from how things happened to be set up before.
Test what you are being charged
Utilities, energy and service charges are billed by others and rarely questioned, which is precisely why errors and overcharges persist for years. We audit the charges against what is fair and what your lease or contract actually permits, challenge what does not stand up, and help recover what has been overpaid. As with everything we do, we act for the occupier, so the only interest in the audit is yours.
Service charges and energy bills arrive looking official and get paid without a second look. We give them the second look, and there is usually money in it.
Why you need this service
Bills go unquestioned
Utilities, energy and service charges are paid on trust, which is exactly why errors sit in them uncorrected for years.
Errors and overcharges
We audit charges against what is fair and what your lease allows, then challenge anything that does not stand up.
Recover what you overpaid
Where you have been overcharged, we help recover it, not just correct the figure going forward.
Brief before action
We define what the business actually needs from a property before any spend, so cost is not carried over by default.
Are hidden charges inflating your property bills?
Are hidden charges inflating your property bills?
Utilities, energy and service charges are paid on trust and rarely questioned. We audit what you are billed and recover what you have overpaid.
Ask-re audited utility, energy and service charges we had paid for years without ever questioning them. They found errors and overcharges across our portfolio, challenged what did not stand up, and recovered money we had no idea we were owed. It was found money, plain and simple.
Facilities Manager, multi-site occupier
The service charge audit alone recovered far more than we expected, and it gave us the confidence to scrutinise bills we had always just accepted. Ask-re acted entirely in our interest throughout, with no allegiance to any supplier or managing agent. Genuinely valuable work.
Estates Manager, charity
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